Privacy policy

(version 1/2025)

Due Stelle s.r.l. provides the users of its website (hereinafter, the "Site", accessible at http://lagodorato.webteklab.it/) with the following information, in accordance with Article 13 of Regulation (EU) 2016/679 (General Data Protection Regulation, hereinafter the "G.D.P.R.") and the national adaptation legislation, jointly referred to as the "Applicable Privacy Law".

While browsing the Site, information is collected on users that constitutes personal data within the meaning of the Applicable Privacy Policy.

This information applies exclusively to the above-mentioned Site and does not extend to other websites that may be accessible via links on the same.

 

1. Data Controller

The Data Controller is responsible for the protection and management of personal data collected through the Site. Its contact details are as follows.

• Name/Company Name Due Stelle s.r.l.
• Legal Address Milan, Via Giulio Uberti 12
• Contact email info@lagodorato.it
• Telephone number +39 0341 940542

 

2. Type of data processed 

The personal data collected and processed by Due Stelle when the user uses the Site are specified below.

The user is responsible for the possible inclusion or publication of personal data of third parties on the Site and guarantees that he has the right to communicate or disseminate them, relieving Due Stelle s.r.l. from any liability towards these subjects.

Personal data automatically collected during navigation

• Navigation dataDue Stelle s.r.l. automatically collects some information related to the device used by the user (PC, tablet, smartphone or other mobile device) and to the connection. This data includes for example the IP address, date and time of access, information about hardware and software, events concerning the device and unique identifiers. 
• Data on use of the Siteinformation is collected on how the user interacts with the Site, such as pages visited and content viewed, searches performed, use of third-party applications integrated into the Site (e.g. Google Maps in the 'Contacts' section), clicks on links to external sites or applications. 

Personal data provided directly by the user

• Request for information: If the user sends a request for information by e-mail to the addresses indicated on the Site, Due Stelle s.r.l. acquires:

• e-mail address;
• first and last name;
• telephone number;
• any personal data of the user (or of third parties) contained in the message.

• Request for availability and booking: If the user uses the "Book" function to check room availability, Due Stelle s.r.l. collects:

• first and last name;
• e-mail address;
• telephone number;
• any personal data included in the message.

This information is required to enable the booking of a room or villa via the Site. Without the required information, the service cannot be provided.

Payment information

For payments, the user will be redirected to the relevant payment platforms. In these cases, Due Stelle s.r.l. does not process or store the data related to the transactions, as the processing is carried out directly by the payment platforms.

 

3. Purpose of processing

The processing of the user's personal data is aimed at ensuring the proper functioning of the Site, the provision of services offered by Due Stelle s.r.l., the protection of the user's vital interests and compliance with current legislation, as well as other requirements of public interest.

Due Stelle s.r.l. also processes the user's data to pursue its own legitimate interests, ensuring that these interests do not prevail over the user's fundamental rights and freedoms.

To this end, the data are used to identify and solve any technical problems encountered when using the Site, such as blocked pages or malfunctions.

These activities are essential to ensure the efficiency and operability of the Site, without infringing the rights and freedoms of the user, as these processing operations are common and necessary for the proper functioning of any website. Moreover, such processing benefits the user himself, ensuring smooth and safe navigation.

 

4. Modalities of Treatment

The user's personal data are processed by computer and telematic means, exclusively for the purposes for which they were collected. They are stored for a fixed period, according to the criteria set out in this privacy policy.

The access to the data is allowed exclusively to the personnel of Due Stelle s.r.l., duly instructed on the security measures provided for by the Applicable Privacy Law.

 

5. Duration of Treatment

The storage times of the user's personal data are documented in the Due Stelle s.r.l.'s register of processing activities, in accordance with article 30 of the G.D.P.R.

Data are kept for the period necessary to ensure the proper functioning of the Site and the provision of services, and in any case no longer than ten years from their collection.

Storage beyond this period is only permissible in cases where it is necessary to fulfil legal obligations or for the protection of rights in court.

At the end of the storage period, the data is permanently deleted or irreversibly anonymised.

 

6. Data Communication

Due Stelle s.r.l. may communicate the processed personal data exclusively to the subjects and for the purposes indicated below.

 

7. Prevention of unlawful acts and security breaches

Users' personal data may be shared with third parties tasked with the prevention, detection and mitigation of potentially unlawful activities or security breaches.

 

8. Legal obligations, legal proceedings and other authorised purposes

Due Stelle s.r.l. may communicate the personal data of users to Judicial Authorities, Public Authorities or authorized third parties in the cases provided for by law. This includes the fulfilment of legal obligations, the response to requests verified within criminal investigations or suspected illegal activities, as well as the protection of the rights, property or safety of Due Stelle s.r.l., its employees and users.

 

9. Users' Rights

Pursuant to Regulation (EU) 2016/679 (GDPR), users of the Site have various rights in relation to the processing of their personal data. These rights can be exercised at any time by contacting the Data Controller at the contact details indicated above.

• Right of accessYou have the right to obtain confirmation as to whether or not personal data relating to you are being processed and, if so, to have access to such data and receive detailed information on the purposes of the processing, the categories of data processed, the recipients to whom the data may be disclosed and the period of storage envisaged.
• Right of rectificationYou have the right to request the correction of your personal data if they are inaccurate or incomplete, so that they can be updated and corrected.
• Right to erasure ('right to be forgotten')Users may request the deletion of their personal data in cases provided for by law, for example when the data are no longer necessary for the purposes for which they were collected or when the user revokes the consent on which the processing is based and there is no other legal basis for the processing.
• Right to restriction of processingThe user has the right to obtain the restriction of the processing of his or her data in certain cases, e.g. if he or she disputes the accuracy of the data or objects to the processing, for the period necessary for the relevant checks.
• Right to data portabilityYou have the right to receive your personal data in a structured, commonly used and machine-readable format, and to transmit them to another data controller without hindrance. This right applies to data provided by the user and processed by automated means on the basis of consent or a contract.
• Right of oppositionYou have the right to object at any time to the processing of your personal data based on the legitimate interests of the Controller or on direct marketing purposes. In the event of opposition, the Data Controller must cease processing, unless legitimate grounds prevail.
• Right to withdraw consentYou have the right to revoke your consent at any time, without affecting the lawfulness of the processing based on the consent given before revocation.
• Right to lodge a complaint with the Guarantor AuthorityIf you believe that the processing of your personal data violates the provisions of the GDPR, you have the right to lodge a complaint with the Italian Data Protection Authority. More information on how to file a complaint is available on the official website of the Garante: https://www.garanteprivacy.it.

Requests concerning the exercise of the rights listed above may be sent to the Data Controller using the contacts provided in section 1.

 

10. Cookies and Tracking Tools

The Site uses technical cookies and, subject to consent, profiling cookies for marketing and analysis purposes. Users can manage their preferences via the appropriate banner or by consulting the Cookie Policy.

 

11. Amendments to the Policy

This notice may be updated from time to time. Changes will be communicated by publication on the Site and will become effective on the date indicated.

 

12. Contact

If you have any questions about this policy, please contact.

• Name/Company Name Due Stelle s.r.l. 
• Email info@lagodorato.it
• Telephone number +39 0341 940542